Yes, we provide students and instructors with tutorial videos on getting started.
Is there a tutorial to assist students in using your system?
Updated May 28, 2020
General Questions About the SI Experience
The Instructor Experience
21
- Are all sessions done individually or are there virtual lab group options?
- Are your lessons ADA-compliant?
- Can students complete Exploration and return later to complete Experimentation and Evaluation?
- What systems or computers is SI Cloud compatible with?
- Are the assessments graded by the instructor?
- How does the system prevent cheating?
- Is there a tutorial to assist students in using your system?
- Does your system lock the students' browsers during evaluation?
- Do students have to complete one lab before moving onto a different one?
- Can the time for completing each section and assessments be adjusted?
- How do you prevent student impersonation?
- Are videos ever used?
- What if I find an error in a lesson?
- I get a "Whoops" error when accessing SI Cloud through my LMS.
- Are questions customizable? Or just the informational part of the lab manual?
- Is there a minimum number of labs that have to be included in a course?
- Bookstore Account Policies
- How Do I Reset a Completed Lesson for a Student?
- I Accidentally Removed a Student from My Course. What Do I Do?
- What Happened to Hands-On Labs?
- I found your copyrighted contented on a different website. How can I report this to you?
The Student Experience
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- Are kits shipped directly to students?
- Are the experiments in the kits individually packaged?
- How is waste disposed of?
- Do you have students sign a liability waver?
- Do all of the experiments in a course arrive separately or all at once?
- Do students keep the materials in the lab kit, or must they be returned afterwards?
- How quickly are kits delivered to students after they order?
- Does the fee for the kit cover the online lesson as well?
- Is there a list of required supplies for a full course?
- I get a "Whoops" error when accessing SI Cloud through my LMS.
- Why Does My Student Have Locked Lessons
- My student’s microorganisms are not growing. Do they need to order replacements?
- Are the microorganisms included in the kit safe for students to use at home?
- What Happened to Hands-On Labs?
- How do my students contact Customer Service?
- My students received burner fuel that does not have a wick. What should they do?
- My student reported that burner fuel leaked in their kit. What should I do?
- If a student needs to travel by plane, can they bring their kit with them?
- Why Won't My Students' Data Tables Open?
Microbiology FAQ
10
- Are all lab procedures BSL-1?
- Why not have students culture their own staph by pressing fingers into a plate instead of shipping cultures?
- The bacteria were listed in the Student Supplied section of materials. Do they not come in the kit?
- Do you have any labs without live cultures?
- Do students continuously culture the strains provided during the entire course?
- Do you provide students with parafilm to seal their culture plates?
- How are bacteria shipped?
- How are students incubating cultures?
- Are instructors able to request additional slides for the V-scope that aren't in the Slide Library?
- If a student spills stains, cultures, etc., can they get replacements?
Biology FAQ
6
- Is your Biology content for majors or non-majors?
- What happens if a student does something incorrectly with the V-scope?
- Do you have lessons using a hemocytometer?
- Are the containers inside kits plastic or glass?
- What kind of glassware is used for a titration?
- What type of heat source is used for experiments?