Science Interactive Instructor Help Guides
General Questions About the SI Experience
The Instructor Experience
21
Are all sessions done individually or are there virtual lab group options?
Are your lessons ADA-compliant?
Can students complete Exploration and return later to complete Experimentation and Evaluation?
What systems or computers is SI Cloud compatible with?
Are the assessments graded by the instructor?
How does the system prevent cheating?
Is there a tutorial to assist students in using your system?
Does your system lock the students' browsers during evaluation?
Do students have to complete one lab before moving onto a different one?
Can the time for completing each section and assessments be adjusted?
How do you prevent student impersonation?
Are videos ever used?
What if I find an error in a lesson?
I get a "Whoops" error when accessing SI Cloud through my LMS.
Are questions customizable? Or just the informational part of the lab manual?
Is there a minimum number of labs that have to be included in a course?
Bookstore Account Policies
How Do I Reset a Completed Lesson for a Student?
I Accidentally Removed a Student from My Course. What Do I Do?
What Happened to Hands-On Labs?
I found your copyrighted contented on a different website. How can I report this to you?
The Student Experience
19
Are kits shipped directly to students?
Are the experiments in the kits individually packaged?
How is waste disposed of?
Do you have students sign a liability waver?
Do all of the experiments in a course arrive separately or all at once?
Do students keep the materials in the lab kit, or must they be returned afterwards?
How quickly are kits delivered to students after they order?
Does the fee for the kit cover the online lesson as well?
Is there a list of required supplies for a full course?
I get a "Whoops" error when accessing SI Cloud through my LMS.
Why Does My Student Have Locked Lessons
My student’s microorganisms are not growing. Do they need to order replacements?
Are the microorganisms included in the kit safe for students to use at home?
What Happened to Hands-On Labs?
How do my students contact Customer Service?
My students received burner fuel that does not have a wick. What should they do?
My student reported that burner fuel leaked in their kit. What should I do?
If a student needs to travel by plane, can they bring their kit with them?
Why Won't My Students' Data Tables Open?
Microbiology FAQ
10
Are all lab procedures BSL-1?
Why not have students culture their own staph by pressing fingers into a plate instead of shipping cultures?
The bacteria were listed in the Student Supplied section of materials. Do they not come in the kit?
Do you have any labs without live cultures?
Do students continuously culture the strains provided during the entire course?
Do you provide students with parafilm to seal their culture plates?
How are bacteria shipped?
How are students incubating cultures?
Are instructors able to request additional slides for the V-scope that aren't in the Slide Library?
If a student spills stains, cultures, etc., can they get replacements?
Biology FAQ
6
Is your Biology content for majors or non-majors?
What happens if a student does something incorrectly with the V-scope?
Do you have lessons using a hemocytometer?
Are the containers inside kits plastic or glass?
What kind of glassware is used for a titration?
What type of heat source is used for experiments?
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Other Resources
Help Manuals
LTI Integration
SI Cloud Instructor Manual
SI Cloud Administrator Manual
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Science Interactive Instructor Help Guides
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General Questions About the SI Experience
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The Instructor Experience
Are your lessons ADA-compliant?
Updated May 28, 2020
We are ADA-compliant and hold to WCAG 2.0AA.
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