Issue: 4007 Error When Accessing Lesson Links
Overview
We are aware of an issue where certain lesson links populate a 4007 error. Multiple reports have been received, and our team is actively investigating the root cause and working toward a resolution.
- If you are seeing this error, contact your Director of Academic Partnership, or complete this faculty support form.
Temporary Workaround
To ensure continuity for students while the issue is being resolved, the following temporary measure has been implemented:
- LTI lesson restrictions have been deactivated on affected courses.
- Students can access the platform using any functioning lesson link.
- Once inside the platform, students can navigate to subsequent lessons using the in-platform navigation menu.
This workaround allows students to continue progressing through their coursework without interruption.