Science Interactive Instructor Help Guides

Integration Error: ERROR (4013) Unable to find id_token

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This error occurs in an LTI 1.3 integration when a lesson link has not been set up to open in a new window. This is fixed by adjusting the settings for the lesson links.

Canvas

2.2. In the Edit Item Details box, select "Load in a new tab"

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2.3. Select "Update"

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2.4. Repeat these steps for each lesson

Blackboard
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2.3. Repeat these steps for each lesson

D2L/Brightspace
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2.2. Select "Edit Properties in Place"

2.3. Check "Open as External Resource"

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2.4. Repeat these steps for each lesson

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