Science Interactive Instructor Help Guides
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  • The Instructor Experience 21
  • The Student Experience 19
  • Microbiology FAQ 10
  • Biology FAQ 6
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Science Interactive Instructor Help Guides   /  General Questions About the SI Experience

The Student Experience

19 Articles
  • Are kits shipped directly to students?
  • Are the experiments in the kits individually packaged?
  • How is waste disposed of?
  • Do you have students sign a liability waver?
  • Do all of the experiments in a course arrive separately or all at once?
  • Do students keep the materials in the lab kit, or must they be returned afterwards?
  • How quickly are kits delivered to students after they order?
  • Does the fee for the kit cover the online lesson as well?
  • Is there a list of required supplies for a full course?
  • I get a "Whoops" error when accessing SI Cloud through my LMS.
  • Why Does My Student Have Locked Lessons
  • My student’s microorganisms are not growing. Do they need to order replacements?
  • Are the microorganisms included in the kit safe for students to use at home?
  • What Happened to Hands-On Labs?
  • How do my students contact Customer Service?
  • My students received burner fuel that does not have a wick. What should they do?
  • My student reported that burner fuel leaked in their kit. What should I do?
  • If a student needs to travel by plane, can they bring their kit with them?
  • Why Won't My Students' Data Tables Open?
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