Recent updates
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Error 419 Page Expired
Updated onArticleIf you are experiencing this error in your LMS, please follow the instructions below and ask your students to follow the directions to clear their cache and cookies in Firefox or Chrome.
LTI Integration LTI Troubleshooting and FAQ LTI Troubleshooting
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Integration Error: ERROR (4222) Bad request. The LMS user field is required.
Updated onArticleThis error occurs when:
- an LTI link is selected in a "student view" or "instructor view."
- an LTI link was selected in an LMS development course shell that does not have an instructor associated with it.
LTI Integration LTI Troubleshooting and FAQ LTI Troubleshooting
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Grades Transferring Incorrectly or Before Completion
Updated onArticleIn rare cases, instructors might find that grades are transferring incorrectly for students. This usually manifests in one of the following ways:
- A grade or grades have transferred to the LMS for a lesson that the student has not yet completed
- A grade or grades have transferred to the LMS for a lesson that the student has completed, but the instructor has not yet graded
- A grade or grades have transferred with the wrong value (i.e., the student receives 12/15 on the lesson, but the grade transfers as 15/15).
LTI Integration LTI Troubleshooting and FAQ LTI Troubleshooting
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Integration Error: ERROR (4009) Invalid course hook.
Updated onArticleMake use of these troubleshooting steps if the following is occurring:
- ERROR (4009) is occurring when selecting/using a master course hook.
LTI Integration LTI Troubleshooting and FAQ LTI Troubleshooting
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Integration Error: ERROR (4006) The given course hook is already associated to another course
Updated onArticleThis error occurs when:
- a course has been copied in the LMS and a Regular Course Hook was used
- a Regular Course Hook has been set in two separate course shells in an LMS
Please go to the Which hook is best? article for more information.
LTI Integration LTI Troubleshooting and FAQ LTI Troubleshooting
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Integration Error: ERROR (4002) Account creation is only supported for student users
Updated onArticleThis error can occur in the following situations:
- When an instructor's email from the LMS does not match their email in SI Cloud
- When a course designer/admin selects the link in the LMS and is not the course instructor in SI Cloud
LTI Integration LTI Troubleshooting and FAQ LTI Troubleshooting
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Integration Error: ERROR (4000) and (4001): OAuth errors
Updated onArticleThis error occurs when:
- the Tool Provider Key and Secret have been stripped out of the link settings during course copying
- the Tool Provider Key and Secret are missing from the link settings
LTI Integration LTI Troubleshooting and FAQ LTI Troubleshooting
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Custom Lesson Authoring Steps
Updated onArticleScience Interactive's Custom Lesson Authoring tool allows instructors to build their own lessons from scratch or to include additional content in their SI lessons. Custom Lesson Authoring enables instructors to
- Build learning objectives, content, and questions (Test Your Knowledge question types and Question Time question types) in the Exploration section.
- Build learning objectives, exercise content, data tables, photo panels, and essay questions in the Experimentation section.
- Build multiple choice (Competency Review) and essay questions (Extension) in the Evaluation section.
- Publish and reorder lessons within the lesson list after the prerequisites (Getting Started, Lab Safety, and Using the V-scope).
Help Manuals SI Cloud Instructor Manual Custom Lesson Authoring in Cloud
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The Science Interactive V-Scope
Updated onArticleThe Science Interactive V-Scope is an advanced virtual microscope program that simulates the use of a compound light microscope and includes a library of over 80 fully interactive slides ranging from bacteria to fruit flies to skeletal muscle.
Using advanced technology and images from real slides, the V-Scope replicates everything that a student would do on a physical microscope, including raising and lowering the platform, turning on the light, placing, centering, and focusing slides, and more.
Help Manuals FAQ The Student Experience
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Adjusting Grade Weights
Updated onArticleInstructors can adjust the grade weight of questions in lessons in two different ways:
- Grading on the Gradebook Dashboard gives you an overview of the questions in the lesson. This method is faster but provides less detail into the content of the questions
- Grading in the Lessons Page allows you to review the content of the questions to make individual adjustments to grade weights. This method takes more time but gives the instructor more detail of questions.
Follow the first few steps to get started, and then decide which method you would like to use. You are not limited to one or the other, so feel free to experiment and discover the method that works best for you!
Help Manuals SI Cloud Instructor Manual Grading and Student Management