Recent updates
-
Grades Transferring Incorrectly or Before Completion
Updated on Feb 23, 2021ArticleIn rare cases, instructors might find that grades are transferring incorrectly for students. This usually manifests in one of the following ways:
- A grade or grades have transferred to the LMS for a lesson that the student has not yet completed
- A grade or grades have transferred to the LMS for a lesson that the student has completed, but the instructor has not yet graded
- A grade or grades have transferred with the wrong value (i.e., the student receives 12/15 on the lesson, but the grade transfers as 15/15).
Help Manuals / LTI Integration / Troubleshooting
-
Bookstore Account Policies
Updated on Feb 18, 2021ArticleAre you a bookstore looking to connect? Email us at bookstores@scienceinteractive.com to get started!
Help Manuals / General Questions About the SI Experience / The Instructor Experience
-
How quickly are kits delivered to students after they order?
Updated on Feb 18, 2021ArticleWhen a student places an order, allow five (5) business days for the kit to be completed. The shipping time once built will depend on the shipping option the student chose when ordering the kit.
Help Manuals / General Questions About the SI Experience / The Student Experience
-
Integration Error: ERROR (4000) Unable to find the institution based on OAuth Key provided.
Updated on Feb 17, 2021ArticleThis error occurs when:
- the Tool Provider Key and Secret have been stripped out of the link settings during course copying
- the Tool Provider Key and Secret are missing from the link settings
Help Manuals / LTI Integration / Troubleshooting
-
Science Interactive Cloud Accessibility Policy
Updated on Feb 09, 2021ArticleAt Science Interactive, we feel that education is a journey everyone deserves to embark upon. This belief inspires our team to create a positive, accessible learning experience for all students. We advocate for equal opportunity to explore, engage, and enrich student lives through education. The Science Interactive team is mindful of the need to proactively accommodate students, and strives to continually update and refine our material to be compatible with the standards of the Americans with Disabilities Act (ADA), Individuals with Disabilities Education Act (IDEA) 2004, and the Rehabilitation Act of 1973.
To better meet the needs of students, the Science Interactive Curriculum Development team has developed an Accessibility Policy for SI Cloud. Our goal is to conform with The Americans with Disabilities Act Section 508 standards using the Web Content Accessibility 2.0 Guidelines. In accordance with A and AA success criteria, you will find the Science Interactive student accessibility goals listed on this page.
Perceivable
Alternative text is provided for non-text content.
Captions and/or transcripts are provided for all multimedia assets and videos.
Alternative content presentations are offered for any item that does not comply with current assistive technologies.
Color contrast for images and text was designed in a way that to ensures that color is not the only means of conveying information.
Operable
Functionality of the SI Cloud is compatible with assistive technologies that require keyboard navigation and the pages are well-structured.
Content is developed in a way that has not been correlated with seizures.
Navigation allows for linear and non-linear paths, and sufficient instructions are available to guide users on how the navigation works.
The use of descriptive text for links, rather than URL codes, is used throughout the content.
Understandable
Text is designed with contrast, separations, bullets, call-out boxes, hierarchies, and organization in mind.
Cloud content is designed in a predictable way that enables ease of use.
Correction, error, and other guidance screens have been developed to help users avoid and correct mistakes.
Content is presented in a self-paced framework to allow students sufficient time to read and use content.
Robust
The student portal site is designed using current web development techniques in order to maximize the possibility of compatibility with future user tools.
We provide contact information, including phone numbers and email addresses, to ensure a quick response to users with disabilities who need assistance or information about our site.
Help Manuals / SI Cloud Administrator Manual / Administrator Resources
-
Science Interactive FERPA Statement
Updated on Feb 08, 2021ArticleScience Interactive Group protects the privacy of our Licensees’ student education records in conformance with the Family Educational Rights and Privacy Act ("FERPA"), where FERPA is applicable.
Science Interactive Group complies with all applicable provisions of the Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99). We receive Student Data from institutions as a “school official” under FERPA and only process Student Data for educational purposes. In the event we receive a subpoena or judicial order for the disclosure of education records, we will notify the associated institution(s) prior to fulfilling the request in accordance with §99.31(a)(9). For additional information on FERPA, please visit the U.S. Department of Education’s Privacy Technical Assistance Center.
Help Manuals / SI Cloud Administrator Manual / Administrator Resources
-
Register SI Cloud as an LTI tool provider in Blackboard (Admin instructions)
Updated on Feb 04, 2021ArticleA Blackboard system administrator can integrate SI Cloud using the LTI credentials found in an SI course. If you need help locating the LTI credentials, follow the steps in our Finding the Course and Lesson Hooks article.
Help Manuals / LTI Integration / Blackboard Integrations
-
I found your copyrighted contented on a different website. How can I report this to you?
Updated on Feb 02, 2021ArticleIf you find our copyrighted content hosted on external websites, please reach out to your sales rep. Include the name of the website, and if possible, the links to the documents. This will allow our team to file copyright infringement notifications quickly.
Help Manuals / General Questions About the SI Experience / The Instructor Experience
-
My student reported that burner fuel leaked in their kit. What should I do?
Updated on Feb 02, 2021ArticleIf burner fuel leaks during shipping, students should take note of any items that may have been damaged. They should then dispose of damaged items, and contact customer service to order a replacement. If any chemical bottles are damaged, students should contact local waste management to determine the appropriate measures for disposing chemicals in your municipality.
Help Manuals / General Questions About the SI Experience / The Student Experience
-
My students received burner fuel that does not have a wick. What should they do?
Updated on Feb 01, 2021ArticleYour students' kits may contain burner fuel that does not have a wick. If they received burner fuel that does not include a wick, they may request a replacement from our customer service team or follow the instructions below.
Help Manuals / General Questions About the SI Experience / The Student Experience