Recent updates
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How Do I Change My Password?
Updated onArticleUse these steps to change your password in SI Cloud.
Please note: we do not recommend you do this if you access SI Cloud lessons from direct links in your LMS.
Help Manuals Getting Started Getting Started for Non-LTI Courses
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How should I store the chemicals in my kit?
Updated onArticleIf you have pets or children, please keep the chemicals and other lab materials out of their reach.
Help Manuals FAQ The Instructor Experience
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I get a "Whoops" error when accessing SI Cloud through my LMS.
Updated onArticleThis error occasionally appear when using SI Cloud through your school's LMS (Learning Management System)
If you are experiencing this error or a sign in page is appearing in your LMS please follow the instructions below and ask your students to follow the directions to clear their cache and cookies.
Help Manuals FAQ The Instructor Experience
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Why do my students have extra materials in their kits?
Updated onArticleSome kits that students receive may include more tools or equipment (such as pipe cleaners, beakers, pipettes, etc.) than are called for in their lessons.
Help Manuals FAQ The Student Experience
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My students are reporting that their test tubes are not fitting into their test tube rack. What should I do?
Updated onArticleOn occasion, due to minor discrepancies in manufacturing processes, a test tube may not fit easily into the test tube rack. If a student is having difficulty placing the test tube in the test tube rack, DO NOT force the test tube into the rack. This may cause the test tube to shatter and cause injury. The student should contact the customer support team to obtain a replacement test tube rack.
Help Manuals FAQ The Student Experience
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How to Grade by Lesson
Updated onArticleGrading by Lesson shows you the lesson questions and allows you to grade all students' answers question by question.
You can also Grade by Student, which shows you all questions answered by a student in an individual lesson.
Help Manuals SI Cloud Instructor Manual Grading and Student Management
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How to Grade by Student
Updated onArticleGrading by Student shows you all questions answered by a student in an individual lesson.
You can also Grade by Lesson, which shows you the lesson questions and allows you to grade all students' answers question by question.
Help Manuals SI Cloud Instructor Manual Grading and Student Management
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Gradebook
Updated onArticleThis feature is included in all courses and can be used in place of the downloadable answer guide. Inside the Gradebook, you will have access to a number of tools:
- Instantly see which students have completed lessons that are ready to grade.
- Assign point values for each question.
- Grading by student.
- Grading by lesson.
Help Manuals SI Cloud Instructor Manual Navigating Cloud
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How Do I Reset a Completed Experimentation Section for a Student?
Updated onArticleUnlocking a lesson for a student allows them to modify their answers and data tables in the Experimentation section, but does not allow them to change their answers in the Evaluation section. Customer Service can reset the Evaluation section if needed. There is currently no way to reset Exploration content.
Help Manuals FAQ The Instructor Experience
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Students are taken to the lesson list when they click the lesson link.
Updated onArticleIf students are accessing their course through their LMS and selecting a lesson link returns them to the lesson list instead of opening the lesson, there are two possible reasons:
- The student has not completed the course prerequisite lessons.
- The lesson hook has been set up incorrectly.
If the student has not completed their prerequisites (usually "Getting Started" and "Lab Safety"), have them complete those first.
Follow the steps below to make sure that your lesson hook is set up correctly.
Help Manuals FAQ The Student Experience