Recent updates
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Do you provide students with parafilm to seal their culture plates?
Updated onArticleWe do not provide parafilm as this material inhibits the student's ability to observe the plated colonies. Rather, students are provided with detailed instruction on how to store and handle all plated cultures, including proper sterilization and disposal.
Help Manuals FAQ Microbiology FAQ
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How are bacteria shipped?
Updated onArticleBacteria are shipped as lyophilized tablets in sealed vials.
Help Manuals FAQ Microbiology FAQ
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How are students incubating cultures?
Updated onArticleStudents are provided with detailed instructions for selecting a secure incubation environment within their home or office. Cultures are maintained in a dark environment, free from drafts, and at a temperature of at least 22 C.
Help Manuals FAQ Microbiology FAQ
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Are instructors able to request additional slides for the V-scope that aren't in the Slide Library?
Updated onArticleThe slide images housed in the V-Scope program designed to allow students to pan and each level of magnification, in addition to focusing on individual slide features. For the reason, instructors do not have the ability to upload static images taken of their prepared slides.
Help Manuals FAQ Microbiology FAQ
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If a student spills stains, cultures, etc., can they get replacements?
Updated onArticleWe provide enough for an experiment to be done twice. But if they keep spilling, they can purchase additional material from us by calling customer service.
Help Manuals FAQ Microbiology FAQ
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Can evaluation questions be exported into our LMS?
Updated onArticleWhile we do integrate with multiple LMS platforms, there is no way to export the content directly.
LTI Integration LTI Troubleshooting and FAQ LTI Frequently Asked Questions
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Do you have students sign a liability waver?
Updated onArticleYes, students will have to sign this within the Laboratory Safety area. This covers the Liability Insurance for you, the student, and the school.
Help Manuals FAQ The Student Experience
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Do all of the experiments in a course arrive separately or all at once?
Updated onArticleEach course kit comes as a whole package. They will then break open the kit to see all of the materials that they will use for the specific lesson.
Help Manuals FAQ The Student Experience
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Do students keep the materials in the lab kit, or must they be returned afterwards?
Updated onArticleStudents keep everything in the kit.
Help Manuals FAQ The Student Experience
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Does the fee for the kit cover the online lesson as well?
Updated onArticleYes. There are no additional fees after a kit is purchased.
Help Manuals FAQ The Student Experience